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Enterprise Learning & Development
GMR Group — Open edX LMS Training & Platform Enablement
Structured, hands-on Open edX training and platform enablement for GMR Group's Delhi International Airport L&D team — covering course creation, learner management, platform administration, and Tutor-based deployment, enabling full in-house platform ownership.
Project Snapshot
Project Type
Enterprise Learning & Development
Technology Stack
4
Technologies used
Project Brief
Project Overview
GMR Group, one of India's largest infrastructure conglomerates, adopted Open edX to power internal Learning & Development for their Delhi International Airport operations. But like most powerful platforms, Open edX comes with real complexity under the hood — and the airport's L&D team needed to own and operate it themselves.
Fusion Softtech was brought in to make that transition happen. Drawing on our depth of experience building and customizing Open edX across multiple enterprise deployments, we delivered multiple rounds of structured, hands-on training — tailored specifically to the Delhi International Airport team — with one clear goal: practical independence, not just platform awareness.
Fusion Softtech was brought in to make that transition happen. Drawing on our depth of experience building and customizing Open edX across multiple enterprise deployments, we delivered multiple rounds of structured, hands-on training — tailored specifically to the Delhi International Airport team — with one clear goal: practical independence, not just platform awareness.
Context
Client & Business Background
Client Profile
GMR Group is one of India's largest infrastructure conglomerates, operating Delhi International Airport. Their L&D team adopted Open edX to power internal training and needed structured enablement to own and operate the platform independently.
Business Need
The airport's L&D team needed to move from platform dependency to operational ownership — able to build and publish courses, manage their learner base, handle administration, and operate their Tutor-based deployment without relying on external support for routine tasks.
Highlights
Key Capabilities
Hands-on Open edX Studio training — course building, content structuring, and publishing workflowsLearner enrollment and cohort management for live platform administrationLMS navigation from the learner's perspective — enabling administrators to support staff effectivelyPlatform administration — user management, access controls, and site configurationTutor-based Open edX deployment training for in-house environment operationsMulti-round structured sessions tailored to the airport L&D team's operational context
Process
Delivery Scope
Execution flow from design to launch readiness.
Multi-round structured, hands-on Open edX training sessions for the Delhi International Airport L&D team
Open edX Studio (CMS) training — course creation, content organization, unit building, and publishing
Learner enrollment, cohort management, and learner base administration
LMS navigation from the learner perspective — enabling administrators to diagnose and support staff effectively
Platform administration — user management, access controls, and site configuration
Tutor-based Open edX deployment training for in-house environment management
Engineering
Technical Execution
Engineering approach used to deliver reliability and performance.
Designed training sessions around the specific operational context of an airport L&D team — focusing on the workflows and tasks they would own day-to-day, not generic platform walkthroughs
Covered Open edX Studio end-to-end — structuring courses, creating and organizing units, managing course settings, and publishing content for live learners
Trained the team on enrollment workflows, cohort management, and keeping a live learner base organized and progressing through content correctly
Walked administrators through the full learner experience so they could confidently diagnose issues and support staff navigating the platform
Covered core administrative functions — user roles, access controls, and the day-to-day tasks that keep the platform running smoothly across an enterprise deployment
Trained staff on Tutor — the modern Docker-based deployment tool for Open edX — giving them foundational knowledge to manage their own environment and handle basic operational tasks without external dependency
Stack
Technology Stack
Open edXOpen edX StudioTutorDocker
Results
Impact Delivered
- L&D team moved from platform dependency to full platform ownership — confident to create, publish, and manage courses independently
- Staff equipped to handle learner enrollment, cohort management, and day-to-day administration without external support
- Team trained on Tutor deployment — enabling in-house platform operations and basic environment management
- L&D initiatives can now move at business speed, not support response times
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